Support

Thank you for showing your interest in becoming a part of Digital Skills and Jobs Coalition and contributing to reducing the digital skills gap in Europe. All of the information that can help you to become a member, to make a pledge, etc. is listed below. You can either download a guide or search for a specific question and answer.

How to pledge

There are 6 steps on how to successfully complete the registration of a pledge.

  1. Register your organisation
  2. Create a pledge
  3. Add pledge initiatives
  4. If your pledge has more than one initiative, add more
  5. Review and submit
  6. Report
You can download a comprehensive or a quick guide, which will guide you through the process.

Tutorial Videos - (Coming soon)

FAQs

Here you can find the answers to the most commonly received questions from pledgers which include links for more information. In case of any further questions which are not provided here, please contact us at pledges@bluspecs.com

Most frequently asked questions:

1. What is a pledge?

A pledge is the commitment to perform an action which promotes the acquisition of digital skills amongst Europeans. Specifically, a pledge:

  • Progresses digital skills within the four key pillars of the Digital Skills and Jobs Coalition
  • Goes a step beyond an organisation’s normal scope of activities
  • Provides measurable outcomes for a defined set of beneficiaries
  • Is provided in good faith and free of conditions to the beneficiaries

  • Each pledge has a common goal and theme but is made up of one or more initiatives with specific actions, pillars and/or beneficiaries resulting in individual indicators to aid reporting and progress.

    2. Who can pledge?
    Any organisation can make a pledge, we receive pledges of all types and scales from small local associations working with specific groups of beneficiaries to large multinationals providing online training modules and certification. Check out some examples of previous pledging organisations in ‘Pledges’.
    3. How do I get involved?
  • Review other pledges for inspiration through ‘Pledges’
  • Register your organisation’s account through ‘Make a Pledge’
  • Decide on the main activities and potential beneficiaries
  • Add your pledge
  • Create the individual initiatives and set target indicators
  • Send for review
  • Get started promoting the acquisition of digital skills in Europe
  • Report and receive your badges

  • Also don’t forget to post updates on Twitter or Facebook tagging the Digital Skills and Jobs Coalition. If you require any support while designing and submitting a pledge you can send an email to pledges@bluspecs.com to receive help and guidance from the Secretariat.
    4. How can I become a member of Digital Skills and Jobs Coalition?
    Organisations with accepted pledges automatically become members for the DSJC. Organisations wishing to register as a member, but not pledge, should register here.
    5. Do I receive any funding for pledges?
    Pledges do not receive any funding; they are altruistic in nature and are provided in good will.
    6. Is a pledge legally binding?
    No, it is understood that pledges are initiatives provided by various organisations which contribute, in good faith, towards the goals of the Digital Skills and Jobs Coalition.
    7. How is progress measured?
    A Pledger will create a pledge which has individual initiatives. Each initiative has their own methodology and a set indicators. Each Pledger will be expected to update their progress every 3 months for each initiative, this is then represented as a percentage of completed initiative. Frequency on a pledge's progress is at the discretion of each organisation but is highly encouraged.
    8. What happens if I am not able to complete the pledge?
    An incomplete pledge may affect the pledger's standing in its respective scoreboard and the receivable badges that are used in the geographical scope, however, pledgers are not penalised in any way; it is recognised that a pledge is made in good faith. If you would like to speak about the progress of your pledge, you can contact the DSJC Secretariat through pledges@bluspecs.com.
    9. How can I find out what is happening in my area?
    You can filter pledges by geographical location in the pledges page.
    10. How can I find out about other pledges?
    The Pledges tab in the main menu allows users to find other pledges by various filters, such as keywords, countries where pledges are active, action types etc.
    11. How long does the pledge take to be approved?
    Each pledge is reviewed thoroughly within 5 working days and feedback is provided via email, either to accept the pledge or to make a request for modifications. If such modifications are required, once they are provided the pledge will be reviewed again. Pledges which aim to reach a large number of beneficiaries may take longer. The Secretariat is here to ensure that all pledges are accepted and published and will work with you to make this happen.
    12. How many pledges / initiatives can I make?
    All pledgers are encouraged to make as many pledgers and initiatives as possible.
    13. Can I make a pledge in a language other than English?
    All current pledges are made in English. If you would like to make a pledge in another language, please consult via email (pledges@bluspecs.com) to discuss it on a case-by-case basis.
    14. How to pledge together with another organisation?
    It is recommended that the potential pledger registers a joint profile providing both names of the organisation, descriptions and a combined logo to make sure that both are visible. If you require further assistance, please contact pledges@bluspecs.com
    15. Can I come back and make edits to a pledge before submission?
    Pledgers are able to edit and add initiatives to the pledge while it is in draft format. The draft pledge will remain editable in your dashboard until you submit the pledge for review. Once your pledge is submitted and approved, any edits to the pledge or initiatives will have to be reviewed by the DSJC Secretariat and your pledge will have the status of pending until the edits are approved.
    16.What is Pledge Viewer Scoreboard and how scores are calculated?

    Scoreboard is tool aimed at comparison of existing pledges, with particular focus on comparing organisations of different capacity. Based on reported pledge implementation progress, scores are calculated every 3 months (at the end of the quarter) and new ranking is displayed on the Scoreboard. You may learn more by downloading Methodological note.