With the increased digitalization of the insurance industry, the Insurance Digital Skills Certificate (Certificat Digital Assurance) seeks to give employees the core skills they need to fulfil their tasks. Crafted by a joint working group of the French Insurance Federation (FFA) branch, it certifies the skills acquired by insurance employees in the following areas: “integrating the digitisation of activities and the contributions of digital tools in professional practice” and “mastering the tools of the connected workstation”.
A 2-hour on-line test is needed to certify if the employee has the skills required. Employees who did not make the requirements to obtain the certificate and need to acquire additional skills will be proposed specific training and support, directly by their companies or from the list of trainings offered at the branch level.
The CDA is totally free for the employees. Its implementation has been financed by OPCABAIA (the approved joint body for the collection of training funds for banks, insurance companies and mutual companies, general insurance agents and support service companies).
As a pledge to the Coalition, FFA is committed to make available to all its members the access to the Digital skills certificate test, aiming to provide 146,200 employees in the insurance societies in France with a Digital Skills certificate by the end of 2020.
|Certifications delivered||Between now and 2020, the 146,200 employees in the insurance societies are concerned||
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|Milestone name||Completion date||Status|
|Updating questions that would have become outdated; Statistical monitoring including follow-up of the number of CDA delivered (12740 CDA already issued)||31/12/2018|
|Updating questions that would have become outdated; Statistical monitoring including follow-up of the number of CDA delivered (12740 CDA already issued)||31/12/2019|
|Certification of the 146,200 employees in the insurance sector||31/12/2020|