eSkills for Volunteers

eSkills for Volunteers

The EFV’s goals are to provide a certification tool which can help improve volunteer and youth workers job prospects and act as more comprehensive proof of the skills and competences NGOs and organisations are looking for. EFV aims to help young volunteers build the digital literacy skills needed to fully exploit all the potentials of digital education and digital skills in their volunteering work. EFV focuses on promoting high-quality volunteer youth work in the digital field. The project aims to create innovative resources for youth work. These priorities are also the priorities of the participating organisation which have gained significant experience in the field of digital education and youth work.

Last update: 08/05/2018
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Pledge Category

Digital skills for labour force
Digital skills for all citizens

Pledge's geographical scope

Time period

Start date: 01/11/2016
End date: 30/06/2018

Other Pledge details

Public Funding: YES
eSkills for Volunteers is a project approved by Erasmus Plus Spanish National Agency and it is coordinated by AsociaciónPROJUVEN (Spain), Mobility Friends (Portugal), GEYC (Romania) and FuturoDigitale (Italy). The project consortium has received a grant of 20 months for leading and realizing this project.

eSkills for Volunteers

Eskills for volunteers (EFV) aims to develop a common European framework in order to boost digital skills for volunteering and promote the exchange of knowledge and best practices among countries, the interculturalism, the encouragement of a European sense of belonging and the respect for the principles of the EU Treaties.

Qualitative Impact

The Impact sought after in this project is to improve quality of youth work in the broad field of digital education, for partners but also at regional, national and European level. The project specifically addresses the topic of volunteer work which, despite lot of good will, often lacks of consistency and quality assurance. As a result, activities tends to be less efficient and impactful that they good could be with proper management practices.
The project will have direct, positive effects on the different participants as they will acquire more specialised knowledge on digital education/awareness, transversal competences, perception of self-esteem and a positive sense of belonging to the wider community, whereas for youth workers there will be concrete opportunities of intercultural contact as well as upskilling professional competences, adding comparative assessment and rating of the results, the perception of a professional growth and greater social recognition of the training and educational mission by stakeholders.
Target groups and other stakeholders include school, high schools, youth centers, non-profit organisation, ICT centers willing to add non-formal activities to their formal curriculum; local and regional administrative bodies looking for innovation in the field of ICT and digital skills teaching, and at large organisations interested in digital education relying on volunteers. These will benefit from the positive outcome achieved, in terms of their replicability and dissemination, improving their visibility and their impact within their own community.

Quantitative Impact

Indicator Description Target Status
People trained online / other/youth workers The online course aims to reach at least 200 people directly 200 180
Other ( number of volunteers involved) i ( number of volunteers involved) in organisations and benefiting from new policies and management processed (eg. induction session, individual reviews, group coaching …) 80 70

Pledge progress

Evidence about progress

In April 2017 the results from the survey on “Questionnaire about digital
competence of the Volunteers” were released in a report format. The main objective of the survey was to learn more about the needs of volunteers in the digital field and analyze the current situation at national and EU level. The resulting databases will be used to strengthen formal and non-formal learning for young people across Europe, to give the possibility to NGOs to count on volunteers/young ICT experts and to enhance association work, digital education, social inclusion, employability and empowerment of youth. All the results resource are collected and analyzed very carefully and the receive information will be used for building e-learning courses for the project (Intellectual Output 1). To those wishing to develop and improve their skills and practices in managing volunteers in the nonformal digital education space, will be available an open online course with video material. This report covers a wide range of volunteer opinions on questions regarding the digital education, and begins with a summary of the key findings drawn from the survey analysis and strategic recommendations.

The recommendations are followed by general conclusions and detailed findings. Specifically, we examine:
• The importance of the digital skills for the volunteers in their daily work;
• The skill gaps that the youth workers/ volunteers face in their workplace;
The level of public support, number of activities (university programmes/ NGOs workshops /private courses/public learning programmes) which ensures young people to be up-to- date with digital knowledge; and
• The best way for the youth workers/volunteer to improve their digital skills.

For the needs of volunteers/youth workers will be created 4 different e-Learning
modules on relevant topic.
I. Social Media skills
II. Project management
III. Programming and web development
IV. Digital Marketing (Mobile Marketing, Email Marketing, Content

Discover the full report =>

In addition, 220 people answered our survey from all Europe and six dissemination events in Spain, Portugal, Romania and Italy were conducted so far.

From May 2017 to October 2017:

We had a short staff mobility part of the KA2 Project “eSkills for Volunteers”, which took place from 23rd of June to 29th of June, 2017 in Torremolinos, Metropolitan Area of Malaga. The training was hosted by Asociación Projuven, coordinator of the project.

Asociación PROJUVEN has welcomed 16 youth workers/leaders and volunteers from Italy, Portugal, Romania and Spain interested in the field of digital education and willing to know more about the opportunity that digital skills could offer for their professional and personal development. All participants were active member of the project partners. Understanding the Digital Skills Gap was one of the priority of the mobility, that’s why we have focused to empower youth workers and volunteers to fully exploit all the potentials of digital education and digital skills.

During the staff training we have discussed topics in the form of four workshops such as Project Management, Digital Marketing Basis, Programming and web development, and the importance of Social Media. The participants had an opportunity to learn how to manage a project, using GANT Chart, RoadMap, to create website using wordpress, to develop their own idea about successful business and to present it using their digital skills. The workshops presented the topic of every e-Learning module (Intellectual Output 1) of the project. The participants were invited to join the online learning courses which will be publish in October, 2017.

Overall, the mobility achieved its expected outcomes. The training reinforced ICT digital knowledge and uniform the basis of work of ICT-active organisations, improving the quality of awareness, raising activities and also encouraging young talents to mastering their digital skills in their non-profit and civil society job. In addition, the mobility gave to participants the chance to discover the host territory, to exchange cultures, typical food of each country, dances and traditions through an intercultural night.

In October 2017, The consortium launched the eSkills for volunteers E-Learning Modules.
These e-learning courses will empower youth workers and volunteers to fully exploit all the potentials of digital education and digital skills and give the possibility to NGOs to count on volunteers/young ICT experts.The courses are free to study and available to everyone willing to learn something new.

Module 1: Project Management
Module 2: What is a domain, Html, Css, Wordpress?
Module 3: Digital Marketing Basics
Module 4: Digital Marketing Strategy

Link to e-learning page:

In December 2017, the consortium held the project final meeting in Bucharest (Romania):

During the meeting, partners designed the main roadmap for the creation of a "European report on management of volunteers in the field of digital education". In addition, in the same day of the meeting the consortium held a dissemination event about “Social Media & Young People” in the European Parliament Information Office in Romania.

From January to May 2018, all consortium partners have held several workshop for multipliers on digital skills for youth workers and volunteers. During the several workshops held in Spain, Romania, Italy and Portugal more than 100 people were trained..

In June 2018, the consortium will release the "European report on management of volunteers in the field of digital education. This European report will be available in English, Italian, Portuguese and Romanian.


Milestone name Completion date Status
Stage one: Kick-off, research and exploration 30/04/2017 Completed
Second stage: design, development and testing of scalable learning content 30/11/2017 Completed
Third stage: final dissemination of project results through local activities and the creation of a report, closing. 30/06/2018 On Track